Restoration & Cleaning Technician 3.6.25

This is a full-time entry level position with the opportunity for advancement & additional pay. Restoration Technicians work in teams to perform restoration services for properties that have been damaged by water, fire, smoke, odor, and/or other hazards. They also perform cleaning services such as cleaning of carpet, upholstery, & tile.

Technicians receive on the job training in the processes of carpet/tile/rug cleaning and water, fire, & odor restoration including: structural drying, contents drying, precision demolition, & salvage; smoke, soot, & odor removal; and mold remediation. This position can be physically demanding at times so employees may be exposed to adverse weather conditions, fumes or airborne particles, loud machinery, and/or confined spaces. The opportunity for overnight travel & extra income could be provided during large storm events. Disasters occur any time of day so this position requires some rotating on-call/after-hours/weekend/overtime work.

Restoration & Cleaning Technicians are the “in-home representatives” of our company and will be:

• responding to job sites within a specified timeline;
• driving company vehicles;
• loading, unloading, & operating company drying/cleaning equipment;
• moving/carrying furniture, wet carpeting, wet carpet pad, sheet rock, insulation, or tack strip;
• meeting/communicating with homeowners & implementing restoration and/or cleaning processes;
• performing moderate demolition that may be required as part of the restoration process;
• preparing reports documenting work performed;
• maintaining company facilities, equipment, & vehicles including cleaning, repairing, stocking, organizing, & preparing maintenance documentation.
• utilizing handheld smart devices to explain & attain all paperwork & photos necessary for documenting work;
• sometimes inspecting jobsites & giving regular progress updates to customers/adjusters;
• performing any other duties as assigned.

As this is a full-time position responsibilities could also include:

• training & supervising part-time restoration employees;
• planning, assigning, & directing workflow;
• directing & maintaining the use of personal protective equipment & company vehicles;
• addressing complaints & resolving problems involving customers and/or employees.
• performing any other duties as assigned.

Required Qualifications:

• Must have & maintain valid vehicle driver's license, reliable transportation/telephone, & be insurable.
• Must have ability to regularly lift up to 50 pounds without assistance as job requires walking, standing, stooping, bending, lifting, climbing ladders, and moving heavy objects.
• Completion of High School Diploma or GED
• Excellent customer service & communication skills required.
• Required technology skills: typing, scanning, emailing, attaching files, utilizing company required software etc. Must also have serviceable understanding of handheld smart devices and an aptitude for learning new software.
• Basic mathematical calculations such as totaling invoices, calculating tax, measuring square footage.
• Job requires some rotating on-call/overtime/after-hours/weekend work.
• Must be able to pass a full background check & drug testing will be completed prior to employment.

Optional Qualifications:

• Supervisory experience is a plus.
• Restoration and/or carpet cleaning experience is a plus but not required.
• IICRC Carpet Cleaning/Fire/Water Certification is a plus but not required.
• Experience with Construction/Maintenance/Insurance Adjusting/Xactimate estimating software is a plus but not required.
• Associates degrees in either Construction & Maintenance Technologies, Computer-Aided Drafting, Industrial Production Technologies, or General Studies are beneficial but not required.

Benefits:

• On The Job training
• Health & Life Insurance
• Company Issued Uniforms
• Potential On-call bonuses
• Potential growth within the company
• Available overtime
• Pay: Commensurate Upon Experience. Well qualified applicants typically earn between $30,000 - $55,000 annually dependent upon experience, education, and availability.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• Monday to Friday
• On call
• Overtime

Supplemental pay types:

• Bonus pay

License/Certification:

• motor vehicle driver license (Required)

Work Location: In person