Position Summary/Purpose
Execute the timely, accurate, and profitable estimation of property losses. Effectively communicating the organization’s capabilities while maintaining good communication with all other employees as needed.
Primary Duties and Responsibilities
· Use software to estimate residential and commercial restoration projects.
· Coordinate estimates and communicate with subcontractors as needed.
· Create accurate and profitable job estimates.
· Develop list of materials and equipment needed for projects.
· Completed estimates that will be forwarded to the customer within four (4) business days of the property inspection.
· Set realistic expectations while working up estimation.
· Build and maintain relationships with claims adjusters and contractors when opportunity arises.
Additional Duties and Responsibilities
· Develop and maintain resource information on products, vendors, subcontractors, and government requirements
· Attend departmental and company meetings as required
· Inform immediate supervisor of any observed inaccuracies or omissions in quoted items or computer database
Decision Rights and Authority
· Determine project scope and estimated cost for restoration jobs
Working Relationships and Scope
· All adjustments, modifications, and corrections will be approved by president before corrected.
· All estimates will be given to president first before being sent out to customers.
· Only company-approved vendors and subcontractors will be used
Performance Competencies
· Oral Communication – The individual speaks clearly and persuasively in positive or negative situations.
· Written Communication – The individual edits work for spelling and grammar and is able to read and interpret written information.
· Planning and Organizing – The individual prioritizes and plans work activities and uses time efficiently.
· Quality – The individual demonstrates accuracy and thoroughness and monitors his/her own work to ensure quality.
· Adaptability – The individual adapts to changes in the work environment, manages competing demands, and is able to deal with frequent changes, delays, or unexpected events.
· Dependability – The individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance.
· Safety and Security – The individual observes safety and security procedures and uses equipment and materials properly.
· Technology – The individual uses typical communication devices to effectively speed communication and appropriately utilizes company-approved estimating software, customer contact management, standard word processing, and spreadsheet software tools to enhance efficiency and accuracy of work performed.
Qualifications – Knowledge, Skills, and Abilities
· Education and Experience (Preferred but not required)
High school diploma (or GED) and twenty-four (24) months of related experience writing restoration estimates and/or training or equivalent combination of education and experience.
· Language Skills
Read and comprehend simple instructions, short correspondence, and memos. Write simple correspondence. Effectively present information in one-on-one and small group situations to customers, clients, and other employees as needed.
· Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentages, and draw and interpret property sketches and graphs.
· Reasoning Ability
Ability to apply common sense understanding and to carry out detailed written or oral instructions. Deal with problems involving multiple concrete variables in standardized situations.
· Computer Skills
Intermediate capability in using word processing software, spreadsheet software, email systems, and the internet. Experience with Xactimate and Xactware required.
· Certificates, Licenses, and Registrations
None required for this position. IICRC and/or RIA certifications helpful.
Physical Demands
The physical demands described below are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.
This is a remote position.
