Mitigation Estimator

Service Restoration, Inc. is a leading property restoration company committed to providing top-notch restoration services to individuals and businesses in need. As a trusted industry leader, we specialize in helping our clients recover from various property-related incidents, including water damage, fire damage, mold damage, storm damage, and other unforeseen property emergencies. Our team of skilled professionals is dedicated to restoring properties to their pre-loss condition efficiently and effectively.

At Service Restoration, Inc., we understand the emotional and financial toll that property damage can have on our clients. That's why we offer comprehensive restoration solutions that encompass assessment, mitigation, reconstruction, and content restoration. Our experienced crews utilize advanced techniques, state-of-the-art equipment, and industry best practices to deliver high-quality restoration services that meet the unique needs of each project. With a strong emphasis on customer satisfaction, we strive to exceed expectations at every stage of the restoration process. Our team develops personalized restoration plans, provides regular updates, and has clear communication throughout the project's duration. We take pride in our ability to minimize disruption, expedite the restoration timeline, and restore both residential and commercial properties to their original condition, ensuring our clients can return to normalcy as quickly as possible.

By joining Service Restoration, Inc., you will become part of a dedicated team that is passionate about restoring properties and helping individuals and businesses recover from unexpected disasters. Together, we work tirelessly to provide exceptional service and make a positive impact in the lives of our clients during challenging times. We believe in more than just providing jobs; we are committed to creating meaningful careers for our employees.

Description: This position is primarily responsible for coordinating the job estimate in a manner that will be profitable to the company as well as legitimate to the insurance or payment providers and fair to the customers. The estimator ensures the company will receive appropriate compensation for each job by assessing each job, creating estimates, coordinating with the company staff, subcontractors, vendors, insurance companies, clients and others to facilitate the efficiency and profitability of each job from start to finish. This position is essential to coordinate the operational, administrative, and financial viability of jobs on an individual basis. This position will be in close contact with the appropriate teams regarding work performed, supplements, and completion status.

• Making daily phone calls; answering phones, responding to leads and voicemails
• Producing emails, notes, documents, computer files, hard-copy files
• Conflict resolution with distressed parties in order to find satisfactory solutions for all parties involved
• Entering new customers into the Project Management System
• Closing completed jobs out of the Project Management System
• Using Xactimate and T&M Pro to create invoices and estimates
• Analyzing properties through photos, communications, videos, and MICA
• Creation, Submission and presentational delivery of estimates
• Billing customers, clients, and insurance providers
• Facilitating the communication between parties
• Ability to handle large volumes of job files simultaneously

Typical Weekly Schedule: Monday through Friday, 7:15 am through 5:00 pm, may occasionally require extended hours, weekends, or holidays, plus on call rotation.

Benefits:

• 401(k) with match
• Flexible spending account or Health Spending Account (FSA or HSA)
• Health, Vision, and Dental insurance
• Life insurance
• Short Term and Long Term Disability Insurance
• Paid time off
• and more!

• IICRC Certification/Water Restoration Technician helpful
• Associates or equivalent experience helpful
• Knowledge of construction/rebuilding, and restoration basics
• 1 or more years each of Xactimate experience Mitigation (Required)

Physical Requirements: The physical requirements of the job may include, but are not limited to:

• Sitting for long periods of time at a desk, or standing if a standing desk
• Mobility from desk to printer and back in order to retrieve documents
• Bending, stooping, reaching as required of an administrative position in order to file, or perform other tasks and duties
• Typing or key entry
• Visual assessment of damage photos for estimates
• Lifting such as to load paper into the printer or move office supplies and furniture
• May include other physical requirements as required