Mitigation / Contents Estimator

Summary: Lead an enterprise that specializes in restorative work due to storm, fire, flood, mold and insurance claims:

• Remediation – Mold, Lead and Asbestos
• Water Mitigation Services
• Biohazard
• Smoke and Odor Removal
• Personal Property Restoration Services - valuing, inventorying, packing, moving, cleaning, and restoring personal and business property

Oversees: Specialists and Technicians

General Requirements:

· A demonstrated ability to provide consistent, effective leadership in an environment characterized by multiple projects in various stages, changing priorities, constant interruption, and emergency demands.

· The developed capacity to render judgments with integrity under conditions of ethical uncertainty.

· A commitment to the interests of customers in particular, and the welfare of society in general.

· An organized approach to learning from experience and a commitment to continuous improvement.

· A combination of specialized skills, training and experience necessary to fulfill the responsibilities of the department.

Departmental Responsibilities:

· Execute emergency response protocol including conducting risk assessment, setting customer expectations, implementing loss mitigation measures, and addressing priority return items.

· Prepare and execute contracts; conduct pack-out, loss and/or cleaning credit inventories as required; document pre-existing conditions and replacement cost values as necessary.

· Prepare contents, mitigation and restoration estimates, budgets and work orders and make work assignments.

· Pack, move and store contents using bar code inventory controls; maintain shop security.

· Process contents through cleaning, deodorization, repair, restoration, return and acceptance;

· Document job costs and unanticipated conditions.

· Purchase and inventory shop supplies; maintain contents handling and processing equipment.

· Supervise staff training and development; measure productivity and effectiveness.

· Develop and maintain network of skilled subcontractors for specialized work.

· Manage recycling, salvage and charitable giving operations.

· Prepare sales and job cost reports by source, size, type and category of loss and property.

· Conduct remediation, mitigation and contents related educational programs for the public and the insurance industry.

· Responsible for the oversight and management of the project cycle for mitigation projects.

· Provide direction and coordination of all field activities related to the crews and any coordinate subcontractors

· Knowledge of estimating the project through the use of Xactimate and Contents Track

· Maintain communication with the property owner and the insurance company; secure prompt payment.

· Managing the entire project schedule throughout the project lifecycle for remediation, contents and mitigation projects.

· Securing any unique materials, permits and/or equipment required to complete the project.

Desired Skills and Experience

Requirements:

• 2-5 years of insurance related fire and water restoration experience a plus
• Must have construction knowledge
• Must be competent in Xactimate
• Familiar with insurance regulations and qualifications
• Poses strong computer skills
• Must be able to handle large volume of claims in a timely manner
• Flexible schedule nights and weekend may be required
• IICRC or Clean Trust certificate training a plus
• Must be very proficient Word, Excel & Outlook
• College degree helpful but not required