Disaster Restoration Technician (Experienced)

About the role

• The Restoration Technician is responsible for performing hands-on restoration and mitigation services following water, fire, smoke, storm, freeze, mold, and other property damage.
• The ideal candidate has previous restoration, mitigation, construction, demolition, cleaning, or related experience and understands the importance of safety, documentation, customer service, and quality workmanship.

What you'll do

• Monday–Friday, primarily during business hours
• Typical start time: 7:30 AM
• End times vary based on job requirements
• Overtime, nights, and weekends may be required
• On-call rotation approximately every 2–3 weeks
• Flexibility is required for emergency response situations

Responsibilities

Restoration & Mitigation

• Perform water extraction, structural drying, smoke and fire cleaning, odor control, and general restoration services.
• Set up, monitor, and maintain air movers, dehumidifiers, extractors, air scrubbers, and other restoration equipment.
• Assist with mold remediation/abatement and sewage or black-water cleanup.
• Perform specialty cleaning and hoarding cleanup when required.
• Follow established safety procedures and properly use PPE and cleaning products.

Demolition & Contents

• Perform selective demolition and removal of damaged drywall, flooring, cabinets, vanities, sinks, appliances, water heaters, and other materials.
• Perform debris removal and prepare affected areas for reconstruction.
• Pack, move, clean, and organize contents as needed.
• Protect unaffected areas and customer belongings during restoration work.

Jobsite, Equipment & Documentation

• Load, transport, set up, and maintain restoration equipment and materials.
• Maintain clean, safe, and organized jobsites.
• Accurately document work using company apps, photographs, moisture readings, equipment logs, and other required documentation.
• Communicate jobsite conditions and progress to supervisors.
• Maintain company vehicles, tools, equipment, and supplies.

Customer Service

• Communicate professionally with homeowners, supervisors, and coworkers.
• Treat customers, their homes, and belongings with care and respect.
• Represent ServiceMaster of Seattle professionally at all times.

Qualifications

• Previous restoration, mitigation, construction, demolition, or related experience required.
• IICRC certification or industry training is a plus.
• Must be 18 years of age or older.
• Valid Washington State Driver’s License with a good driving record.
• Ability to pass a criminal background check, MVR check, and drug screen.
• Basic computer, smartphone, and app skills.
• Ability to lift and move equipment and materials weighing up to 75 pounds.
• Ability to work in crawl spaces, attics, basements, and other challenging environments.
• Ability to work around water, sewage, mold, smoke, odors, chemicals, dust, and construction debris.

Compensation

$24.00–$27.00 per hour, depending on experience, qualifications, and skill level.

Benefits

Benefits are available to eligible full-time employees working 30+ hours per week, including:

·         Medical, including mental health coverage

·         Dental

·         Vision

·         Voluntary Long-Term Disability

·         Voluntary Life & AD&D

·         Group Life Insurance

·         Accident Insurance

·         Critical Illness Insurance

·         24/7 Employee Assistance Program

·         FSA

·         401(k) with 25% company match on the first 12%

·         Profit Sharing

·         Tuition Reimbursement

·         Pet Insurance

Paid Time Off

·         Birthday

·         1 Personal Day Off (PDO) annually

·         7 paid holidays

Vacation

·         1st year: 1 week

·         2nd–4th year: 2 weeks

·         5th–14th year: 3 weeks

·         15th year and beyond: 4 weeks

One week equals five 8-hour workdays.

Career Growth

Experienced technicians who demonstrate strong technical skills, leadership, customer service, and reliability may have opportunities to advance into Lead Technician, Project Management, Estimating, Supervisory, or other roles within the company.

Equal Opportunity Employer

ServiceMaster of Seattle and Snohomish Restoration Services is an Equal Employment Opportunity employer. We provide equal employment opportunities to all qualified employees and applicants and prohibit discrimination and harassment of any type as protected by applicable federal, state, and local law.