Water/Fire/Mold Mitigation Technician
Paul Davis Restoration- Advancement Opportunities
- Paid Training for IICRC WRT, IIRC FRST Certification
- Paid Time Off
- Cell Phone Allowance
The Mitigation Technician position is a career in field services in the property damage restoration industry. The position is primarily responsible for responding to emergency and property damaging situations. Our labor force is accountable for addressing the property and the customer with skill, knowledge, and professionalism. The position is accountable for preserving as much of the property as possible while working safely and efficiently on the job site.
Competency – Knowledge, Skills and Abilities:
- Knowledge of technology (iPhone, iPad, computer)
- Customer Service Skills
- Ability to learn and operate our primary operating systems: RMS, Xactimate, TSheets, Moisture Mapper, and additional systems as requested
- Ability to create documents
- Ability to answer and communicate with customers over the phone and face to face
- Ability to work independently and / or with a team
- Ability to participate in an on-call schedule
- Ability to work within hazardous environments safely
- Ability to operate a company vehicle safely
- Maintain a level of confidentiality
- High School Diploma or GED
- Customer Service experience
- 1 plus year experience in a craft, trade, or manual labor position or equivalent schooling
- Constantly move about job sites; stairs, walkways, roofs, crawl spaces
- Occasionally requires a ladder to complete jobs
- Must be able to communicate and converse with customers over the phone and face to face
- Frequently will lift up to 60lbs
- Ability to safely operate a company vehicle
Disclaimer: Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results