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Sales Account Executive

ServiceMaster Cleaning & Restoration
Full-time
On-site
Chattanooga, Tennessee, United States
Description

Position Overview

Organize and manage the sales and marketing functions. Develop and grow agent/broker relationships and sales opportunities. Actively build commercial relationships and sell pre-loss agreements. Assist in planning sales/marketing activities and support overall sales revenue goals and sales efforts. Manages relationships with current customers and referral sources. Oversee social media.

Lead Measures:

- Number of agent & adjuster referrals

- Residential job numbers

- New agent/agent office referrals

- Number of pre-loss agreements

- Number of commercial opportunities

- Overall revenue from lead sources

Job Responsibilities

  • Contacts customers before and after service is performed to ensure satisfaction and develop additional prospects
  • Prospects and develops new sales leads in assigned verticals
  • Create, manage, and maintain key relationships with insurance agents, adjustersโ€™ other key relationships
  • Continually builds product knowledge and refines sales techniques for specific relationship types and verticals
  • Prepares documents for job file reviews with current and prospective clients
  • Documents and reports on key referral-source relationships weekly and monthly
  • Participates in collections efforts with non-residential customers when necessary
  • Resolves issues with customers

Job Requirements

  • High school graduate or equivalent; college degree preferred
  • 1-2 years experience in the Disaster Restoration field; IICRC Certifications preferred
  • 6-12 months of sales experience or prior sales training is highly desired, but not required
  • Valid Driver's License and satisfactory driving record
  • Good verbal and written and communication skills
  • Good customer service skills
  • Highly motivated, strong work ethic and enjoy the selling process
  • Build rapport easily and establish trust, leading to lasting customer relationships
  • Can effectively present information to customers one-on-one and in small groups
  • Has a good aptitude for basic math-- necessary for doing calculations related to the sales process
  • Local and regional travel may be required for trade shows, training, networking events and for selling services immediately after catastrophic events
  • Some work required outside of traditional working hours to network and represent the company at business social events
  • Skilled using social media and other web-based sales tools


Requirements

Sales Account Executive will be responsible for selling Commerical Mitigation work, Insurance Adjusters, Insurance agents, Property Managers and Facility Managers.


There will be a base pay plus the ability to earn a high amount of commission.



Benefits

The company offers an IRA account and will math up to 3%.