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Restoration Estimator (Remote)

Servpro
Full-time
Remote
United States
$65,000 - $75,000 USD yearly
Estimator
Benefits:
  • Life Insurance (Employer Funded)
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Home office stipend
  • Opportunity for advancement
  • Paid time off
  • Signing bonus
  • Training & development
  • Vision insurance
Contents Restoration Estimator (100% Remote)

(SERVPRO of Scranton & Allentown PA - 6 Franchises in total)

Employment Type: Full-Time
Compensation: $60k base salary + estimating commission package + company benefits 

Job Description


SERVPRO of Scranton and SERVPRO of Allentown are seeking a detail-oriented Contents Restoration Estimator to join our growing team. This role is focused exclusively on writing contents restoration estimates, including pack-outs, cleaning, storage, manipulation, and replacement documentation for insurance claims.


The ideal candidate has a strong understanding of contents restoration processes, is proficient in Xactimate, and can accurately capture scope, pricing, and documentation that meets carrier requirements. This position plays a critical role in maximizing claim accuracy, cycle time efficiency, and customer satisfaction.

Key Responsibilities

  • Write contents restoration estimates in Xactimate & Symbility for insurance claims

  • Prepare estimates for:

    • Contents pack-out and pack-back

    • Cleaning (fire, water, mold, specialty cleaning)

    • Manipulation and storage

    • Contents inventory valuation and replacement documentation

  • Review field documentation (photos, notes, inventories) to ensure estimate accuracy

  • Collaborate with Production Managers, Contents Technicians, and Project Managers

  • Communicate with insurance adjusters to clarify scope, pricing, and line items

  • Ensure estimates comply with SERVPRO standards and carrier guidelines

  • Assist in supplement preparation and revisions as needed

  • Maintain organized, thorough estimate documentation in job files

Qualifications

  • Experience writing contents restoration estimates required (2-3 years preferred)

  • Proficiency in Xactimate & Symbility (required)

  • Proficiency with Insurance TPA Programs (i.e. Alacrity, Sedgwick) preferred

  • Knowledge of contents restoration workflows and insurance claim processes

  • Strong attention to detail and ability to interpret scope from field data

  • Excellent written and verbal communication skills

  • Ability to manage multiple files simultaneously across two franchise locations

  • Valid driver’s license and ability to travel locally between Scranton and Allentown markets

Preferred Experience

  • SERVPRO or restoration industry experience

  • IICRC certifications (WRT, FSRT, OCT, etc.)

  • Prior adjuster, estimator, or contents lead experience

What We Offer

  • Competitive salary based on experience

  • Performance-based incentives

  • Health Insurance, Life Insurance, PTO & 401k w/ matching options

  • Ongoing training and professional development

  • Career growth opportunities within a multi-franchise operation

  • Supportive team environment focused on quality and accountability

How to Apply


Interested candidates should submit their resume and a brief summary of their estimating or contents restoration experience.

This is a remote position.

Compensation: $65,000.00 - $75,000.00 per year



Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.


All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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