$1500 Sign-On-Bonus!
SERVPRO Team Toft is hiring a Restoration Estimator!
Benefits
SERVPRO Team Toft offers:
- First-class compensation
- Superior benefits
- Career progression
- Professional development
- 6 Paid Holidays
- Paid Time Off
- 401K w/ Matching
- Dental Insurance
- Vision Insurance
- Health Insurance
- Profit Sharing
- Anniversary Bonus
- Supplemental Insurance
And more!
Summary
The Estimator is responsible for managing a wide range of functions necessary to successfully obtain, bid and price restoration projects. They are responsible for ensuring an accurate scope of work is created, delivering a consistent and complete estimate, and maintaining a high quality of service in all dealings with customers, clients, and resource providers involved in services.
Primary Roles and Responsibilities
1. Customer Satisfaction
a. Establish customer relationship for services.
b. Educate customer on the process.
c. Work with customers to understand desired upgrades/changes.
d. Ensure that estimates meet client requirements.
2. Project Initiation
a. Analyze labor, material, and time requirements for a project.
b. Create an accurate sketch and initial scope of work for construction projects.
c. Deliver a consistent and well-defined initial estimate.
d. Recognize project constraints and/or needed upgrades.
3. Project Planning
a. Identify and document finalized project scope of work.
b. Utilize Docusketch
c. Work with outside resources as necessary to complete accurate estimate (i.e Structural Engineers, ITEL, Electrical Inspectors, Abatement, Testing, etc.).
d. Assemble accurate and well-organized estimates and final bills.
e. Deliver and Communicate estimate
4. Other Duties
a. Project management of subs and mitigation projects
b. Other duties as assigned
Necessary Experience and Skill Set
- 2 years previous estimating (Water, Fire, Mold, Re-Construction) and/or insurance adjusting experience
- Superb customer service track record
- Effective written and oral communication
- Advanced math skills
- Proficient use of Xactimate™ estimating software is a must
- Critical thinking and problem-solving skills
- Team Player - At all times
- Must have a good driving record and valid driver's license
Physical and Work Environment Requirements
Walking and/or standing throughout the day. Frequent driving and sitting. Occasionally climbing ladders. The employee is occasionally exposed to extreme conditions such as heat. The noise level at individual jobsites can be loud.
Normal Working Hours, Additional Working Hours, and Travel Requirements
This is a full-time position, working 8:00 a.m.–5:00 p.m., Monday–Friday, 40 hours per week. This position frequently requires long hours, working on-call, and weekend work. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.
Additional Responsibilities:
- Manage the customer and client experience and overall customer satisfaction tracked with online reviews
- Provide priority response to potential customers
- Emergency Services is part of this industry. Must be willing to help out in the field when high tempo operations occur.
Position Requirements
- Valid driver’s license
- High school diploma/GED; Associate degree or Bachelor’s degree preferred
- At least 1 year of management and/or supervisory experience
- At least 3 years of industry experience
- IICRC certification a preferred
Skills/Physical Demands/Competencies
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
- Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
- Ability to repetitively push/pull/lift/carry objects
- Ability to work with/around cleaning agents
- Ability to successfully complete a background check subject to applicable law
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All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.