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Receptionist/Dispatcher

Servpro
Full-time
On-site
Owensboro, Kentucky, United States
$16 - $18 USD hourly
Administrative
Benefits:
  • Health insurance
  • Paid time off
SERVPRO of Hardin/LaRue Counties is hiring a Receptionist/Dispatcher!
 
Benefits
SERVPRO of Hardin/LaRue Counties offers:
  • Competitive compensation
  • Superior benefits
  • Career progression
  • Professional development
And more!
 
As the Recptionist/Dispatcher you will assist with answering the phones and scheduling a team to the customers location to assess the work that would need to be completed. If you are organized, have outstanding customer service skills, and strive to assist others in their time of need you could thrive in this environment! 
 
Key Responsibilities
  • Answer phones and respond to customers with compassion and professionalism.
  • Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team
  • Review and maintain the scheduling software so that appropriate teams are routed accordingly
  • Perform detailed and accurate data entry
  • Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications
  • Collaborate and assist with other departments, as needed
 
Position Requirements
  • High school diploma/GED (preferred)
  • At least 2 years of customer service and/or office-related experience 
  • Prior receptionist/dispatch experience preferred
  • Ability to multitask and to remain detail orientated
  • Knowledge of local geographical area is preferred
  • Must be knowledgeable in relevant computer applications
 
Skills/Physical Demands/Competencies
This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law
 
Each SERVPRO® Franchise is Independently Owned and Operated. 
 

Compensation: $16.00 - $18.00 per hour



Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.


All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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