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Receptionist - Dispatcher

SERVPRO Team JRF
Full-time
On-site
Manchester, New Hampshire, United States
$20 - $23 USD hourly
Administrative
Replies within 24 hours
Benefits:
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Vision insurance
Receptionist / Dispatcher (Administrative Assistant, Customer Service)

Manchester, NH • On-site
Full-Time

Schedule
Monday–Friday, 8:00 AM–5:00 PM (some flexibility/overtime as business needs arise)

Compensation
$20 – $23 per hour (based on experience)

Benefits
Health/Dental/Vision • 401(k) with match • PTO/Holidays • Paid training • Career growth
 
Perks: Local, supportive team backed by a national brand (SERVPRO®)

About the Role:

Be the first friendly voice customers hear when they need help most. As a Receptionist / Dispatcher at SERVPRO of Manchester, NH, you’ll manage calls, schedule/dispatch crews, and keep jobs moving smoothly from First Notice of Loss (FNOL) through completion. If you’re organized, empathetic, calm under pressure, and love helping people, this is a great fit—with room to grow as our office expands.

What You’ll Do:

  • Answer inbound calls; greet walk-ins; deliver five-star customer service with empathy and professionalism.

  • Enter new leads/FNOLs accurately; verify details and document all communications.

  • Dispatch & schedule production teams; coordinate on-call rotations; adjust routes as priorities change.

  • Track jobs/WIP; follow up on estimates and customer communications; flag bottlenecks early.

  • Coordinate logistics (materials, access, vendor visits) to keep projects on time.

  • General office support (email, filing, collections, data entry) and other duties as needed.

What Makes You a Great Match:

  • HS diploma/GED required.

  • 1+ year in a receptionist, dispatcher, administrative assistant, customer service, or call center role preferred.

  • Strong phone etiquette, written/verbal communication, and attention to detail.

  • Comfortable with Microsoft Office and Teams and web-based scheduling/CRM tools.

  • Nice to have: experience in restoration, construction, property management, or insurance claims.

Schedule & Work Environment:

  • Full-time, on-site: Monday–Friday, 8:00 AM–5:00 PM (some flexibility/overtime as business needs arise).

  • Office environment; light filing/occasional lifting (files, boxes), step-stool use.

Apply Now
Click Apply and include your resume. 

Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.
Compensation: $20.00 - $23.00 per hour



Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.


All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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