Receptionist

Are you an energetic team player who wants to work in a fast-paced environment? Do you love helping people through difficult situations?

We're seeking someone who is great on the phone, who has excellent interpersonal skills, and who is a serious multi-tasker. If you are self-motivated you will thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership.

SERVPRO of Memorial West, NW Houston is one of the largest and fastest growing mitigation/remediation companies in the Houston area. Due to our vast service line offerings, we can provide our customers with a "one-stop shop" for all their emergency service needs. We "Make it like it never happened" We pride ourselves on providing our customers a clear choice for a trustworthy, customer-centric service provider. SERVPRO of Memorial West, NW Houston can offer more than a job.... we offer a challenging career in a company that values their employees.

Primary Responsibilities

• Provide excellent customer service
• Receive general phone calls and greet visitors
• Receive and dispatch lead calls and job referrals
• General filing of job data
• Perform general administration duties
• Assist other departments as needed

Position Requirements

• 2+ year(s) of administrative or office-related experience
• Customer service experience, quality assurance, and scheduling a plus
• Experience in service industry environment a plus
• Polite, confident, and excellent customer service skills, including listening and questioning skills
• Ability to remain calm and professional during tense or stressful situations
• Excellent organizational skills and strong attention to detail
• Very self-motivated and goal-oriented
• Ability to multi-task
• Capability to work in a fast-paced, team-oriented office environment
• Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)

We offer a competitive starting salary of $18-$22 per hour, medical/dental/vision benefits, paid time off, and a 401K plan.