Job File Coordinator / Administrative
Servpro- Complete internal job file quality reviews
- Prepare estimates and billing invoices
- Coordinate crew and job scheduling
- Monitor job file status
- Monitor and ensure client requirements are followed
- Review and validate initial field documentation
- Create preliminary estimate
- Daily job file coordination
- Maintain internal and external communications
- Prepare job file reports
- Complete and review job file documentation for final upload and the audit process
- Complete job file audit process
- Perform job close-out
- Assist with incoming phone calls
- Assist other departments, as needed
- 2+ year(s) of administrative or office-related experience
- Experience with writing estimates, job file processes, and quality assurance a plus
- Experience in service industry environment a plus
- Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
- Polite, confident, and excellent customer service skills, including listening and questioning skills
- Ability to remain calm and professional during tense or stressful situations
- Excellent organizational skills and strong attention to detail
- Very self-motivated and goal-oriented
- Ability to multi-task
- Capability to work in a fast-paced, team-oriented office environment
- Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
- Experience in Quickbooks online
- Ability to learn new software, including Xactimate® and proprietary software
- Minimum of HSD/GED preferred
- Ability to successfully complete a background check subject to applicable law
- 40 hours/week, flexible to work overtime when required
- Vary between 8 a.m. and 5 p.m.
Competitive pay based on experience.
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.