Position Summary
Paul Davis Restoration, Inc. is a national franchise organization that provides property damage emergency services, restoration and reconstruction services for residential and commercial properties due to water, fire, mold, storm and other disasters. The Paul Davis Network is made up of more than 350 franchises and Company Owned Operations across the US and Canada. Since 1966, we have helped more than 2 million property owners restore their properties and lives. Paul Davis Restoration, Inc. is owned by First Service Corporation, a global leader in the rapidly growing real estate services sector. [More information about Paul Davis can be found at
www.PaulDavis.com]
The Contents Technician position is a career in field services in the property damage restoration industry. The position is primarily responsible for responding to emergency, property damaging situations. The Technician is accountable for addressing the property and the customer with skill, knowledge, and professionalism. The Technician is accountable for preserving as much of the property as possible while working safely and efficiently on the job site.
Essential Functions/Responsibilities
- Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold
- Survey damage within the property
- Evaluate and record damage to all items within the property
- Cleaning process for both contents and structural damage
- Categorize (with Industry Software) and pack personal items within assigned properties/jobsites
- Determine salvageable and non-salvageable items within properties and document
- Complete cleaning process for contents on assigned jobs and in Paul Davis processing facility
- Structure Cleaning of walls, floors, ceilings, and all areas of the assigned property that has been affected by fire or water damage
- Clean up assigned job sites after demolition
- Set restoration equipment within guidelines
- Complete notes of assigned jobs in our primary operating system (RMS)
- Contact the customer of assigned jobs with ETA
- Take photos of jobs assigned at start, completion, and throughout the process
- Responsible for maintaining assigned vehicles and equipment
- Responsible for unloading and reloading assigned vehicles with equipment
- Keep equipment clean and organized in the shop
- Responsible for unloading trash in assigned areas
- Responsible for recording your time and coding it to the job assigned
- Pass IICRC certifications as IICRC classes are offered
Required Education and Experience
- High School Diploma or GED required
- Customer Service experience
Preferred Education and Experience
- 1 plus years’ experience within the restoration industry
- 1 plus years’ experience with content processing
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results