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Administrative & Customer Service Coordinator

Servpro
Full-time
On-site
Boca Raton, Florida, United States
$45,000 - $50,000 USD yearly
Administrative
Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
Administrative & Customer Service Coordinator

Boca Raton, FL | Full-Time | On-Site
$45,000–$50,000 base + commission + annual bonus

Do you thrive in a fast-paced environment, love helping people, and take pride in keeping things running smoothly?

We’re looking for a proactive, detail-driven Administrative & Customer Service Coordinator to be the backbone of our operations. If you’re a strong communicator, multitasker, and natural problem-solver, this role is for you.

What You’ll Do

Customer Service Excellence
  • Be the welcoming first point of contact for clients—answer calls, explain services, and set the tone with a professional, positive experience.

Scheduling & Dispatch
  • Coordinate technician schedules to ensure on-time service.
  • Manage project updates through internal systems to keep everything on track.
Sales & Lead Support
  • Follow up with leads, respond to proposal requests, and help move opportunities to close.
  • Track sales activity and support the sales team with timely updates.
Project Coordination
  • Prepare and send proposals.
  • Maintain accurate project files and documentation.
  • Communicate clearly between customers, technicians, and managers to keep projects moving.

What You Bring
  • Excellent communication—confident, professional, and personable.
  • Tech-savvy and organized, with a knack for managing details.
  • Ability to multitask and stay calm under pressure.
  • Strong attention to detail—nothing slips through the cracks.
  • Experience in restoration, construction, or service industries is a plus (but a positive, customer-first attitude is non-negotiable).

What You’ll Get
  • Compensation: $45,000–$50,000 base (DOE) + commissions + annual bonus
  • Benefits: Health, dental, and vision insurance + 401(k) with company match
  • Paid Time Off: PTO + company holidays
  • Growth: Ongoing training in technical skills, leadership development, and career advancement opportunities
About Us

We’re a locally owned business and a proud part of the nation’s leading restoration franchise. That means you’ll get the supportive, small-team feel of a team business—backed by the resources, training, and reputation of a national brand.

We work hard, celebrate wins, and support each other every step of the way. If you need constant reminders to stay organized, energized, or customer-focused—this isn’t the role for you.

But if you’re excited to make a difference every single day, we’d love to meet you.

Apply today and join a team that restores more than properties—we restore peace of mind.
Compensation: $45,000.00 - $50,000.00 per year




All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.