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Administrative Assistant

Servpro
Full-time
On-site
Scranton, Pennsylvania, United States
$23 - $28 USD hourly
Administrative
Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Relocation bonus
  • Signing bonus
  • Training & development
Administrative Assistant 

SERVPRO® – Scranton Location

Location: Scranton, PA

Position Type: Full-Time

Industry: Restoration / Emergency Services


About SERVPRO®


SERVPRO® is a trusted leader in cleanup and restoration services, helping homeowners and businesses recover from fire, water, mold, and storm damage. Our Scranton team is growing, and we’re looking for a motivated, organized, and customer-focused Administrative Assistant to be the friendly first point of contact for our office.


If you enjoy working in a fast-paced environment, are comfortable with technology, and take pride in providing excellent customer service, this could be a great opportunity to start or grow your career.

Position Overview


This is an entry-level administrative assistant role that supports daily office operations and plays a key role in delivering a positive experience for our customers. You’ll handle incoming calls, assist with administrative tasks, and help keep the office organized and running smoothly.

Key Responsibilities

  • Answer incoming phone calls professionally and confidently

  • Greet and assist customers with empathy and professionalism

  • Schedule appointments and route calls/messages appropriately

  • Perform general administrative duties (data entry, filing, document management)

  • Work daily with computer systems and office software

  • Utilize Google Workspace (Gmail, Google Docs, Sheets, Calendar)

  • Assist office staff with clerical and organizational support

  • Maintain accurate records and customer information

Qualifications & Skills

  • Prior experience in an administrative assistant or office support role preferred

  • Strong computer skills and comfort working with software and technology

  • Experience using Google Workspace (G Suite) is a plus

  • Excellent phone presence and communication skills

  • Customer service experience required

  • Organized, detail-oriented, and dependable

  • Ability to multitask and work effectively in a fast-paced office

  • Professional attitude with a willingness to learn

Why Join SERVPRO® Scranton?

  • Entry-level opportunity with room for growth

  • Supportive, team-oriented work environment

  • Stable, essential industry

  • On-the-job training provided

  • Opportunity to build administrative and customer service skills

How to Apply


If you’re organized, tech-savvy, and enjoy helping people, we’d love to hear from you.

Apply today and become part of a team that makes a difference when it matters most.
Compensation: $23.00 - $28.00 per hour



Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.


All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Apply now
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